ICD-11 made something of a surprise appearance this week.
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In an industry populated with physicians bemoaning too many clicks, healthcare organizations need to create a culture that believes IT will do more than just improve patient care. Electronic health records and other technologies need to help clinicians improve workflow.

As Sanford Health grew through mergers and acquisitions, people were going everywhere to get data, IT was decentralized, and there was a lack of governance with very little standardization.